After you place an order or your next shipment has charged, your order will be processed within 24 hours. If your order is placed on a weekend day or holiday, it will be processed the next business day. Once we've processed your order it will be shipped within 24 hours, and shipping may take 3-5 days depending on where you live in the United States. Shipments to Alaska and Hawaii, and shipments around weekends and holidays may take slightly longer depending on the carrier. Shipments are sent via UPS or USPS.
Please understand once an order is placed or charged it will still be shipped to you given the shipping process has begun. If you're having issues receiving your order or have questions, please contact our Customer Support team for further assistance.