30 day money back guarantee
Our 30 day money back guarantee covers the first month of your Plan because it's possible that an allergic reaction may occur when introducing allergens. If you're looking to cancel or update your Plan due to an allergic reaction, please contact our customer support team for help.
Cancellations
- The Month-to-Month Plan can be cancelled at any time without a cancellation fee. The cancellation is applied towards future shipments.
- 3-month or 6-month Plans will automatically cancel after all payments have been made. If a 3-month or 6-month Plan is cancelled prior to completing all payments, an early cancellation fee will be charged. Please note we do not accept returns for unused boxes.
Refunds
All Plans plans are non-refundable unless cancelled within 30 days from the initial purchase date. If there are issues with your order, please contact customer support for further assistance. Be sure to include an order ID to help expedite your request.